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        <div class="crumb"><a href="#">Home</a> &gt; FAQ</div>
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          <h3>FAQ</h3>
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                <div class="question on">Q1:I'm having trouble with my part, what should I do?</div>
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                  <p>A1:Buy Auto Parts has the best warranty in the industry, without question. If you are experiencing any trouble with your part, please visit our How-To section and see if your issue is addressed there. If you need further assistance, feel free to call and talk to one of our experts.<a href=""> More Info</a></p>
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                <div class="question">Q2:I already took my car to a mechanic and they said my part is defective, what do I do?</div>
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                  <p>A2:Please see our Warranty section for detailed information on our warranty policy. </p>
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                <div class="question">Q3:What information should I have ready when I call in with a question or concern?</div>
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                  <p>A3: If you would like to call and speak to one of our experts, please have your invoice number ready so we can quickly find your file. Your invoice number is located on the confirmation page that was packaged with your part. If you provided an email address, this number can also be found in your confirmation emails. </p>
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              <li>
                <div class="question">Q4:If I need a replacement part, how long does it take to ship to me?</div>
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                  <p>A4:In the rare case that your part is defective, we can ship you out a replacement auto part the same day in exchange for a temporary deposit. This deposit is to ensure that you send back your defective part and is fully refunded once it arrives back at our warehouse. We will also provide you with a free return shipping label to get the other part back to us. </p>
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                <div class="question">Q5:I installed my part and am having trouble with it, can I return it?</div>
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                  <p>A5:We don't accept returns on parts once they have been installed. If you are experiencing any trouble with your part, please visit our </p>
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                <div class="question">Q6:I returned my part, how long will it take for me to receive my refund?</div>
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                  <p>A6:Once a part has arrived at our warehouse, it generally takes 1-3 business days to be checked back into inventory. After this happens, the funds will be released to your original form of payment. Please allow 2-8 business days for your bank to process any refund.</p>
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                <div class="question">Q7:Where do I mail my return? </div>
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                  <p>All returns should be shipped to 6740 Cobra Way, San Diego CA 92121. Remember, any installed part is non-returnable. Before shipping any parts back, please fill out a return form. </p>
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              </li>
              <li>
                <div class="question">Q8:What is a core?</div>
                <div>
                  <p>A8:If your purchase required a core deposit, that means we want your old part back! Once you or your mechanic installs the new part, we'll have you or the mechanic send the part back to us. When we get your good part back, we refund the deposit.</p>
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              <li>
                <div class="question">Q9:How long do I have to send back my core?</div>
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                  <p>A9:Cores must be returned within 90 days from purchase to ensure full credit.</p>
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              <li>
                <div class="question">Q10:Where do I return my core? </div>
                <div>
                  <p>A10:All cores should be shipped back to 6740 Cobra Way, San Diego, CA 92121. Cores should be mailed back with a Core Return Form.</p>
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              <li>
                <div class="question">Q11:How long does it take for me to get my core deposit refunded?</div>
                <div>
                  <p>A11:We guarantee all good cores will be refunded within two weeks of us recieving the core. No one else in the industry can match that. </p>
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                <div class="question">Q12:What are the shipping cut off times?</div>
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                  <p>A12:Most parts ship same day when the order is placed before 7:30pm EST! </p>
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                <div class="question">Q13:Is ground shipping always free?</div>
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                  <p>A13:Yes, on orders above $50. Always!!</p>
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              <li>
                <div class="question">Q14:Is next day overnight shipping available?</div>
                <div>
                  <p>A14:Yes, every part can be delivered overnight. Add the part to the cart and see the overnight shipping cost. We dont mark up our shipping prices, you pay what we pay! </p>
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              <li>
                <div class="question">Q15:Is international shipping available?</div>
                <div>
                  <p>A15:Yes. We ship internationally via DHL. Shops in Europe and Australia love us! </p>
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              <li>
                <div class="question">Q16:How long will it take for me to get my part?</div>
                <div>
                  <p>A16:We do our best to deliver your parts from the warehouse closest to you. If you selected our free ground shipping service, shipping times will vary depending on which state you live in. Ground shipping usuaully takes anywhere between 1-5 business days. Please use your tracking number to see when your order will actually arrive. </p>
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              <li>
                <div class="question">Q17:What is my tracking number? </div>
                <div>
                  <p>A17:Your tracking number is sent to the email address you provided in a follow-up email (which is different than your order confirmation). Please check your junk folders if you have trouble locating this email. </p>
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              <li>
                <div class="question">Q18:Why are the prices so low? </div>
                <div>
                  <p>A18:By not having a brick and mortar storefront and only dealing with online customers, we pass the savings on to you! </p>
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              <li>
                <div class="question">Q16:How long will it take for me to get my part?</div>
                <div>
                  <p>A16:We do our best to deliver your parts from the warehouse closest to you. If you selected our free ground shipping service, shipping times will vary depending on which state you live in. Ground shipping usuaully takes anywhere between 1-5 business days. Please use your tracking number to see when your order will actually arrive. </p>
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          <p>International Customers, please review our international shipping policies for placing orders and to know more about Shipping, Payment, and Warranties.</p>
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